One of the Dutch department store chains, called “Bijenkorf” is known for their pretty awesome restaurant. It’s the kind where they make the food while you wait: fresh grilled salmon, pasta, salads, sandwiches, stir fries, and really lean burgers with fries, very yummy!
It is also a great restaurant to take The Kid to, when we’re doing some shopping and don’t have time or the peace of mind to sit down in a “real” restaurant. I frequently visited the one in The Hague, which has excellent service (it’s the one where the manager replaced my full tray of food, even though me dropping it all on the floor was mý bad).
Not so much in Amsterdam the other day. Yes, it was busy, but The Hague is always busy as well, and Yes, I do think that their staff should be trained to handle that.
So there I was, with The Kid, in line to get ourselves some veal burgers. This one guy was manning the station, just like the guy in their The Hague store always is, and he came up to us and asked us for our order. I ordered 2 veal burgers and asked him very specifically to HOLD THE CHEESE.
Yeah, you can just feel this one coming on, right? Right!
He was flipping away burgers, doing 5 orders at a time. For some reason, though it never fails in their The Hague store, and the guy had actually repeated the order and not shown any signs of not “getting it”, he had activated my asshole radar and I was watching him like a hawk. And sure enough, I saw his hand reach for the cheese tray once, twice, three times… and then he reached for it again. Now there was only our 2 burgers left on the grill, so he had no business reaching for the cheese. So I swiftly avoided that mistake by kindly drawing his attention to the fact that I had actually ordered 2 burgers withóut cheese. He looked at me kinda puzzled and said “You did?” which I reconfirmed and he put away the cheese.
Whew…
Uh Huh… He was working on, taking orders from people behind me in the queue now and shoving my burgers aside to put on some new ones and sure enough… there it was again… that hand, reaching for the cheese tray… and this time I was too late, or rather he was. By the time he had actually replied to my outcry, he had already slapped cheese on one of the burgers. I finally got his attention and informed “Sunshine” that he had done it again. He swiftly shoved the cheese off the burger, at which point I told him that that was not acceptable to me, and then while putting a new burger, shot me a killing look…
BAD decision. Cuz if he thought I was his worst nightmare before, I was now!
I was almost sitting ON the grill now, while I noticed that his stupidity was not going unnoticed in the rest of the queue. And then it happened… It was friggin busy, he had already made the same mistake twice and then Guy 2 came into the equation. Obviously the first thing you would do, if Guy 2 comes over to take over your shift, is inform him about what you are doing, right? Well, of course… Unless you are too busy reviewing the new female store clerks together… I mean, ya know, it being insanely busy… that’s what you do when you change shifts… So Guy 1 goes on to filling the trays with garnish and Guy 2 starts flipping burgers…
At this very point I hissed at The Kid, who was rolling his eyes as much as him Mom: “If this asshole puts cheese on the burgers, we’re outta here”… He didn’t let us down. In a split second there was a big fat slice of mozarella on our burgers… I scraped my tray off the counter, The Kid did the same, we turned and walked off… and so did half of the queue that was behind us…
And then, get this… Guy 1 came after us, g.r.a.b.b.i.n.g me by the arm, asking me if we realized that once I had placed the order, it was mandatory to take and pay for it.
So… whaddayathink? I upped and left? I ignored him? Hell to the Naw! I turned towards him, look at him with an icy stare, told him to get his fucking paw of my arm, and to THINK about WHY it was that I was leaving and thén I walked off… He was left in utter confusion judging by the look on his face. That is HOW STUPID he was, apparently… I could just hear the draft howl through his empty brain cavity. A short term memory the size of an ant’s…
I put in an official complaint at the store’s management. Complete with the grill station it happened at, date and time I was there… Do NOT fuck with a bitches food when she’s hungry, ok? Just don’t! And certainly do NOT put your paws on any part of my body when you feel you require an explanation for your own stupidity… It was a shame that I hadn’t put on my stiletto’s instead of my comfy warm boots…
I wonder what the complaint outcome will be… Fucking twat asshole!
UPDATE: I just got an email from the Customer Service Dept. The guy was reprimanded and he’s being sent on a mandatory customer service course. Muaahahahahahahahahaaaa!!! Oh, and we got a free meal and drinks for 2 out of it!!! Yay!
*Brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr* 
I am half expecting some penguins to waggle alongside the appartment anytime soon!
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